Tavaziva Madzinga, a Zimbabwean National, is due to depart his position as Britam Group Managing Director in Kenya in April of 2022.
Madzinga took up the position on February 1st, after long-serving Benson Wairegi, who resigned from the organisation.
Britam commended Madzinga for returning the regional underwriter to profitability, as well as leading a large Group restructuring process that has been claimed to save Britam Ksh.500 million every year.
The restructuring exercise saw several executives’ heads roll as the company streamlined overlapping roles, removed duplications across its business and re-evaluated contractual arrangements with vendors and other service providers.
“We are grateful to have benefited from Mr. Madzinga’s global experience in re-positioning the Group for the future. He has reset the Group’s focus towards serving our customers with empathy and care while providing a truly epic customer experience,” said Britam Acting Chairman Mohamed Karama.
At the same time, Britam has made new appointments to its executive team to strengthen Group leadership.
Charles Njuguna has been named the new Group Deputy Managing Director effective from December 1 even as he retains his role as the Group Finance Director.
Meanwhile, Diane Korir has been appointed as the company’s new Customer Experience Director while the Group has raided NCBA for Catherine Karita who becomes Britam’s new Strategy & Investor Relations Director.